Europe’s first growth academy. We empower people and companies to rapidly gain skills in areas such as ‘data-driven growth marketing’ or ‘A.I. without code’. We are redefining education through continuous curriculum deployment and deliver fast-paced learning experiences. Our courses receive very high ratings, we’re fully bootstrapped, we launch courses the world hasn’t seen yet as we build the future of education.
The sales support associate is a member of the Growth Tribe sales team, responsible for sales administration and support for the team. Although you do not sell to customers directly, you play an important role in ensuring customer satisfaction through the accuracy and efficiency of your work.
You’ll be wearing multiple hats but the main areas you’ll be working in are sales administration, customer management and optimising and structuring processes. This includes:
Helping sales representatives improve their productivity and spend more time selling
Helping the Commercial Director with administrative tasks and contacting customers and prospects to arrange appointments or to make follow-up calls to confirm trainings or course dates
Contributing to customer satisfaction by ensuring the accuracy and timely processing of training requests
Making sure the Sales material is up to date
Assisting the sales team by making invoices, and resolving payment issues
Organising and managing the client database
Maintaining sales records, as a basis for reports. Preparing reports on sales by individual representatives, sales per product and sales to individual customers
Being the first point of contact for urgent calls, emails and messages when sales representatives are not available
Access to training with the brightest minds in the ecosystem
Access to The Netherlands’ fastest growing startup network
An international team with 10 different nationalities and lots of banter
A brand new office centrally located at Amsterdam’s Marineterrein
Great coffee, plenty of snacks and a healthy lunch every day
A salary of €15,- per hour
No Excuses: We execute faster than anyone else. Be resourceful with speed. Mistakes may hurt us temporarily but being slow will kills us.
Come to conversations and meetings with data (qualitative or quantitative). Our decisions will be sharper and our meetings shorter.
We are lifelong learners. We are a secret society and we make each other stronger within the Tribe. The world changes every week, learn and teach others.
We value risk-taking. Mistakes are totally fine when you run experiments. We’re here to experiment.
Ship fast and break things... but also watch out for customer delight and the Growth Tribe brand.
We never let ourselves forget: What got us here won’t get us there. Always optimise and innovate.
Don’t share secrets and stories outside the Tribe.
1% of drama creates 99% of aggravation.
For customers and for teammates. We’re all human: “Did they eat? Are they sleepy? Is it a bad day?” And No-one is too good god for any task.
Don’t eat Bananas with Eye Contact! It’s really awkward...
“Now that I’m writing this blog post, a couple of days after the course, there’s only one way to describe my experience: ‘WOW’. I’ve never attended such an interesting course in my life!“
Ex CMO Heineken & Teacher at University of Twente
"While I had my permanent job in Rome, I did the only "rational" thing. I packed my bags, and moved to Amsterdam to join the Growth Tribe Academy. Everything you thought you knew about marketing is obsolete. Believe me... life begins at the edge of your comfort zone. Let the Tribe growth hack your life!
PS: Where am I now? Happily growth hacking for Catawiki, Europe's fastest growing startup!"
Growth Hacker at Catawiki
Just check out our Youtube channel!
26 awesome minds from 10 different nations!
Our office space is based in the heart of Amsterdam! Bright & open plan with lots of space to let you imagination run wild and ultimately, Get Shit Done!
You see the bigger picture but never miss a detail
You have an eye for sales and commerce
You secretly love excel sheets & post-it notes
You are super organised but adaptable
You’re an amazing communicator with people skills
You’re independent and autonomous
You love to get shit done
Extremely detail-oriented and organised
A clear communicator over email, phone and in-person
Your heart skips a beat when you hear ‘startup’, ‘self-organised’ and ‘tech scene’
When you don’t know something, Google is your answer
You’re ambitious and learn super super fast
You’re a Native Dutch speaker (must have) with excellent English skills
You loooove execution just like we do and have a positive can-do mentality
You completed or are working on finishing up your bachelor or masters degree
You are available for 16 to 24 hours per week
You are available for at least 6 months (but preferably longer)
Interested? Apply now, we'd love to meet you!